FAQ

How much does shipping cost?

All our orders have a flat rate of $10 for standard delivery and $16 for Express delivery.

 

How long does shipping take?

All our orders will take 1-2 business days to dispatch. 

All orders will be provided with a Sendle tracking number to the nominated email. Estimated delivery times can range between 3-8 business days for standard shipping, and 1-4 business days for express. 

 Is the Chilli oil vegetarian and vegan?

 Yes, the chilli oil is vegetarian and does not have any animal by-product.

Is the Chilli oil gluten-free?

No, the chilli oil contains gluten.

Is the Chilli oil nut free?

Yes, the chilli oil does not contain nuts.

Returns and Refunds

We do not offer returns or refunds on all orders made and processed. All of our Chilli oils are made to order and in small batches to keep the quality high. In the rare chance that your package is lost, please contact us at twoegsonepan@gmail.com.

 What is the shelf life of the Chilli Oil?

 All bottles will state a best-before date. Although it is ok for it to be stored at room temperature, we recommend storing it in the fridge to extend the shelf life.